Quality Suites London

We found the air circulation system quite noisy and required a room change to a slightly quieter area.

Not right in the city center, but not far, walkable distance. It is a nice area, not too noisy. Big, spacious rooms.

I just didn't like the fact that we were in the basement floor, which means the window was at street level.

Pleasant staff, lots of hellos and smiles.

Spacioius suite.

Love the use of unlimited internet because of me being able to do last minutes research or anything related to my practices. Very nice room loved the pillows.

Hate noise when I am trying to sleep the fan in the room was just a annoying waking me up every 2 hours. I did mentioned this to the clerk and she promised me that they will look into it, because I may revisit them again???

We were in London for my daughters nursing exam. I liked the room because we could separate ourselves from her so she could study and we could still talk and watch tv. Also the front desk staff were great,very friendly.

As a business like hotel or for shopping it is great, however for a leisure time away I would not book at this hotel because of the area ( too city ). Your hotel is not very welcoming from the outside, we were not sure where to enter in until we drove around ( we did arrive in the dark ).

everything was perfect; Staff very helpful and smiling.

No 0% fat free product for breakfast, no vegetables. I don't blame the hotel though, it seems typical in North America, a shame however for a certain hotel standing that they don't serve more international products.

We were allowed to check in early around noon the day we arrived in London. THe front desk staff was extremely helpful and eager to help with our early arrival. Totaly impressed with the room and level of service. Considered it a great value. Will definitely look for the Quality Suites name agian and have informed freinds and family of the impression we experienced upon arrival and during our stay.

Breakfast ended at 9:00 am. We were late and could have used another half hour to enjoy the deal without imposing on the staff. Still had breakfast but were concerned we might be a nuisance to the staff. Never got this impression from the staff but felt odd as we were late and still got served.

i thought the cost of the room was ok. ease of reervation check in was good

room was not as neat and clean as the last time we had stayed there. plus the movie value on tv wasmuch higher cost with les value overall both my wife and i were dissapointed this time and we had stayed here several times before

We had 2 rooms booked, this email you sent us was to Randy Graham, the other room. We love the outlay of your hotel rooms (suites), it feels like a home away from home. They are nice and clean, updated...and the lady at the front desk was excellent. We are considering staying there for our anniversary.

Great personell: very nice. Also great big and luxury suites. The receptionst already upgraded our suite when she saw we were with three persons. That is great service

The suite was lovely,beds comfy.Location-off the busy section in a quiet place but still close to everything. Big shopping mall very close.

Shower curtains were stained with what looked like blood. Front desk was told and they said it would be looked after.

Location was very convenient, close to highway; staff was pleasant and helpful in finding places for us to eat.

The breakfast was rather bland and quite frankly, we felt it was rather chintzy. In fact, we opted not to participate and had breakfast at a nearby restaurant.

I loved having a suite for the price I paid, and the fact the sitting area could be closed off by separate doors from the bedroom area.

The rooms were awesome. I was able to book a second room as we decided to bring out older kids to the sporting event that we were staying for @ London. They enjoyed having their own room. The staff were most helpful.

I did not like the breakfast offered. We arrived about 930 and it was not replenished enough. Then shortly after we arrived, there was a whole sport team which showed up with their partners, and there was very little left for them. I was not happy, as there is an inconsistancy between a continental breakfast between hotels - we've had much better at other QI'S. This one was not good on this trip. Second issue - the staff knowledge of use of non-American/Canadian credit cards.....you just can't put through a credit note or void on those cards - it could disable them. More training needed for accuracy of putting through a credit card transaction. You would not want to have a disabled card, while on holiday - trust me - it is a pita.